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What does Red Star do for me?

Our fee is 35% + VAT of any amount we successfully claim back for you.

Red Star works with you to establish if you are eligible to complain. We then lodge a complaint against your lender(s)/bank(s) depending on your claim type and await their response. We actively chase updates/acknowledgements from your lender(s)/bank(s) and review information requests they may make.

We evaluate every final response issued to establish if either the offer of compensation you have been awarded is the maximum we can reclaim for you OR if your claim is rejected, you wish to persure the matter further and we feel this can be passed to the Financial Ombudsman Service (FOS).

We then work with the FOS to further your claim and help you complete all paperwork required.

We have a team of experienced staff who work hard to reclaim as much compensation as you may be entitled to.

PPI Fees Example

What does your lender offer?

What is the status of my account with the lender?

What is the outcome of my compensation award?

What fees will I owe?

£1000

I am not in arrears with my lender

I am awarded £1000 by cheque or direct payment into my bank account

£350 + VAT

£2000

I am in arrears with my lender and owe £500

My arrears will be paid off and I will be awarded £1500

£700 + VAT

£500

I am still repaying my loan with my lender

My loan balance and monthly payments will be recalculated to reduce the term of my loan or my monthly payments

£175 + VAT

£1000

I am in arrears with my lender and owe £6000

My PPI refund will reduce my debt by £1000

£350 + VAT

PBA Fees Example

What does your bank offer?

What is the status of my account with the bank?

What is the outcome of my compensation award?

What fees will I owe?

£1000

I am not in my overdraft with my bank

I am awarded £1000 by cheque or direct payment into my bank account

£350 + VAT

£2000

I am in my overdraft with my bank and owe £500

My overdraft will be paid off and I will be awarded £1500

£700 + VAT

Cancellation Fees

If you cancel on request after 14 days then you may be subject to a cancellation charge (please refer to section 5 of the terms of engagement) Terms & Conditions.